History

No events for 24 days!

Monitoring Maintenance Oct 29, 2024 5:16 PM–5:58 PM EDT

3 Affected Services:

Sales Tax - Global Tax Determination Integrations / HD API
Sales Tax - Global Tax Determination Integrations / REST API
Sales Tax - Global Tax Determination Integrations / SQ API

No events for 9 days!

IRS Real Time TIN Instability Oct 19, 2024 7:00 AM–Oct 20, 2024 5:00 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 5 days!

CA CRV Order Processing Issues Aug 1, 2024 6:49 PM–Oct 15, 2024 9:51 AM EDT

ShipCompliant - ShipCompliant / ShipCompliant API

IRS Real Time TIN Instability Oct 13, 2024 1:00 AM–Oct 15, 2024 8:00 AM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 4 days!

Certmanager UI Availability Issue Aug 20, 2024 3:51 PM–Oct 10, 2024 12:10 PM EDT

Sales Tax - Platform / Sovos CertManager

Taxport Login and Webservice calls failing Sep 21, 2024 3:10 AM–Oct 10, 2024 11:52 AM EDT

4 Affected Services:

1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP
1099/ACA - Taxport / Enterprise OFX API

No events for 5 days!

Intermittent Service Oct 5, 2024 1:07 AM–1:29 AM EDT

Support - Support / Sovos Portal

No events for 10 days!

Intermittent Service Sep 24, 2024 3:06 AM–3:20 AM EDT

1099/ACA - Education / Compass

Intermittent Service Sep 24, 2024 3:08 AM–3:19 AM EDT

1099/ACA - ACA / ACA Manager

Intermittent Service Sep 24, 2024 3:08 AM–3:19 AM EDT

1099/ACA - Taxport / Enterprise Powerview

Intermittent Service Sep 24, 2024 3:06 AM–3:18 AM EDT

1099/ACA - Taxport / TMS Powerview

No events for 3 days!

Sovos Support Phones are unavailable Jul 18, 2024 8:13 PM–Sep 21, 2024 2:44 AM EDT

Support - Support / Sovos Portal

No events for about 2 months!

Intermittent Service Aug 1, 2024 1:35 PM–1:50 PM EDT

ShipCompliant - ShipCompliant / ShipCompliant API

Intermittent Service Aug 1, 2024 1:38 PM–1:45 PM EDT

ShipCompliant - ShipCompliant / ShipCompliant Portal

No events for 4 days!

Intermittent Service Jul 27, 2024 11:11 PM–Jul 28, 2024 12:54 AM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

Intermittent Service Jul 27, 2024 11:11 PM–Jul 28, 2024 12:54 AM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

No events for 8 days!

IRS Real Time TIN Instability Jul 19, 2024 11:00 AM–6:07 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 3 days!

IRS Real Time TIN Instability Jul 10, 2024 9:10 AM–Jul 16, 2024 3:25 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 12 days!

System Maitenance Jul 3, 2024 4:14 PM–4:48 PM EDT

Sales Tax - Platform / Sovos Sales & Use Tax Filing

Issues Syncing Certificates Jun 26, 2024 10:51 AM–Jul 3, 2024 3:37 PM EDT

Sales Tax - Platform / Global Tax Determination Portal

No events for 2 days!

Intermittent Service Jul 1, 2024 1:31 PM–1:40 PM EDT

1099/ACA - Education / Compass

No events for 2 days!

Intermittent Service Jun 29, 2024 7:18 AM–8:04 AM EDT

1099/ACA - Taxport / Enterprise Formview

Intermittent Service Jun 29, 2024 7:24 AM–8:03 AM EDT

1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Service Jun 29, 2024 7:20 AM–8:03 AM EDT

1099/ACA - Taxport / Enterprise Powerview

Intermittent Service Jun 29, 2024 7:28 AM–7:55 AM EDT

1099/ACA - TIR / Corporate

Intermittent Service Jun 29, 2024 7:26 AM–7:54 AM EDT

1099/ACA - ACA / ACA Manager

Intermittent Service Jun 29, 2024 7:25 AM–7:53 AM EDT

1099/ACA - Education / Compass

No events for 10 days!

IRS Real Time TIN Outages Jun 18, 2024 4:15 PM–8:17 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

Intermittent Service Jun 18, 2024 6:46 PM–8:10 PM EDT

1099/ACA - Taxport / TMS Powerview

No events for 3 days!

Intermittent Service Jun 15, 2024 7:23 AM–8:16 AM EDT

1099/ACA - Taxport / Enterprise Formview

Degraded Service Jun 15, 2024 7:47 AM–7:48 AM EDT

1099/ACA - TIR / Corporate

Intermittent Service Jun 15, 2024 7:23 AM–7:44 AM EDT

1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Service Jun 15, 2024 7:23 AM–7:41 AM EDT

1099/ACA - TIR / Corporate

Intermittent Service Jun 15, 2024 7:25 AM–7:41 AM EDT

1099/ACA - Taxport / Enterprise Powerview

Intermittent Service Jun 15, 2024 7:22 AM–7:33 AM EDT

1099/ACA - ACA / ACA Manager

Intermittent Service Jun 15, 2024 7:21 AM–7:32 AM EDT

1099/ACA - Education / Compass

No events for 1 day!

Intermittent Service Jun 14, 2024 1:00 AM–1:13 AM EDT

1099/ACA - Taxport / TMS Powerview

Compass Site Briefly Unavailable Jun 13, 2024 1:58 PM–10:21 PM EDT

1099/ACA - Education / Compass

Intermittent Service Jun 13, 2024 8:16 PM–8:23 PM EDT

1099/ACA - Taxport / TMS Powerview

IRS Real Time TIN Instability Jun 4, 2024 8:22 AM–Jun 13, 2024 1:46 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 1 day!

Intermittent Service Jun 11, 2024 6:02 PM–6:11 PM EDT

1099/ACA - Education / Compass

No events for 19 days!

Intermittent Service May 23, 2024 5:34 AM–10:22 AM EDT

1099/ACA - Taxport / TMS Powerview

No events for 1 day!

Intermittent TIM Outages May 21, 2024 9:21 AM–May 22, 2024 9:29 AM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 1 day!

Intermittent TIM Outages May 20, 2024 1:27 PM EDT

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 13 days!

Intermittent Service May 7, 2024 11:43 AM–12:27 PM EDT

Sales Tax - Platform / Taxify

Intermittent Service May 7, 2024 11:45 AM–12:24 PM EDT

ShipCompliant - State PRO / New York

Intermittent Service May 7, 2024 11:43 AM–12:24 PM EDT

ShipCompliant - State PRO / Alabama

Intermittent Service May 7, 2024 11:44 AM–12:24 PM EDT

ShipCompliant - State PRO / Colorado

No events for 4 days!

GTD Connectivity Issues Apr 29, 2024 7:14 PM–May 2, 2024 1:00 PM EDT

5 Affected Services:

Sales Tax - Platform / Global Tax Determination Portal
Sales Tax - Platform / Sovos Sales & Use Tax Filing
Sales Tax - Platform / Sovos Use Tax Manager
Sales Tax - Platform / Intelligent Reporting & Analytics
Sales Tax - Global Tax Determination Integrations / NetSuite

No events for 2 days!

Intermittent Service Apr 29, 2024 7:17 PM–10:47 PM EDT

Sales Tax - Platform / Sovos CertManager

Intermittent Service Apr 29, 2024 9:36 PM–10:46 PM EDT

1099/ACA - Education / Compass

Intermittent Service Apr 29, 2024 9:36 PM–10:46 PM EDT

1099/ACA - TIR / Corporate

Intermittent Service Apr 29, 2024 7:18 PM–10:46 PM EDT

1099/ACA - ACA / ACA Manager

Intermittent Service Apr 29, 2024 6:45 PM–10:10 PM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

Intermittent Service Apr 29, 2024 6:45 PM–10:10 PM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

Intermittent Service Apr 29, 2024 7:18 PM–9:29 PM EDT

1099/ACA - Education / Compass

Intermittent Service Apr 29, 2024 7:18 PM–9:29 PM EDT

1099/ACA - TIR / Corporate

Intermittent Service Apr 29, 2024 7:24 PM–8:03 PM EDT

1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Service Apr 29, 2024 7:24 PM–8:03 PM EDT

1099/ACA - Taxport / TMS Powerview

Intermittent Service Apr 29, 2024 7:23 PM–8:03 PM EDT

1099/ACA - Taxport / Enterprise Formview

Intermittent Service Apr 29, 2024 7:23 PM–8:03 PM EDT

1099/ACA - Taxport / Enterprise Powerview

Intermittent Service Apr 29, 2024 6:46 PM–7:12 PM EDT

Sales Tax - Platform / Sovos Use Tax Manager

Intermittent Service Apr 29, 2024 6:48 PM–7:12 PM EDT

Sales Tax - Platform / Sovos Sales & Use Tax Filing

Intermittent Service Apr 29, 2024 6:48 PM–7:12 PM EDT

Sales Tax - Platform / Sovos Sales & Use Tax Filing

Intermittent Service Apr 29, 2024 6:48 PM–7:12 PM EDT

1099/ACA - Taxport / TMS Powerview

Intermittent Service Apr 29, 2024 6:47 PM–7:12 PM EDT

1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Service Apr 29, 2024 6:46 PM–7:12 PM EDT

1099/ACA - Education / Compass

Intermittent Service Apr 29, 2024 6:46 PM–7:11 PM EDT

1099/ACA - ACA / ACA Manager

Intermittent Service Apr 29, 2024 6:45 PM–7:11 PM EDT

Sales Tax - Platform / Sovos CertManager

Intermittent Service Apr 29, 2024 6:46 PM–7:11 PM EDT

1099/ACA - TIR / Corporate

Intermittent Service Apr 29, 2024 6:48 PM–7:11 PM EDT

1099/ACA - Taxport / Enterprise Formview

Intermittent Service Apr 29, 2024 6:48 PM–7:11 PM EDT

Sales Tax - Platform / Global Tax Determination Portal

Intermittent Service Apr 29, 2024 6:48 PM–7:11 PM EDT

1099/ACA - Taxport / Enterprise Powerview

System Maintenance Apr 26, 2024 5:28 PM–Apr 29, 2024 10:42 AM EDT

1099/ACA - Taxport / Release and Maintenance Notifications

No events for 1 day!

Firewall Maintenance in UAT and Production Apr 26, 2024 3:45 PM–Apr 27, 2024 6:00 PM EDT

4 Affected Services:

Sales Tax - Platform / Global Tax Determination Portal
Sales Tax - Platform / Sovos Sales & Use Tax Filing
Sales Tax - Global Tax Determination Integrations / NetSuite
Sales Tax - Global Tax Determination Integrations / REST API

Intermittent Service Apr 26, 2024 11:15 PM–11:34 PM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

Intermittent Service Apr 26, 2024 11:15 PM–11:34 PM EDT

Sales Tax - Global Tax Determination Integrations / SQ API

Intermittent Service Apr 26, 2024 11:15 PM–11:31 PM EDT

1099/ACA - Taxport / TMS Powerview

Intermittent Service Apr 26, 2024 11:15 PM–11:31 PM EDT

1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Service Apr 26, 2024 11:15 PM–11:31 PM EDT

1099/ACA - Taxport / Enterprise Formview

Intermittent Service Apr 26, 2024 11:16 PM–11:31 PM EDT

1099/ACA - Taxport / Enterprise Powerview

No events for 17 days!

Taxport Availability Issues Apr 9, 2024 11:22 PM EDT

6 Affected Services:

1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP
1099/ACA - Taxport / Enterprise OFX API
1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 1 day!

Taxport availability issues Apr 8, 2024 6:08 PM–7:54 PM EDT

6 Affected Services:

1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP
1099/ACA - Taxport / Enterprise OFX API
1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 20 days!

Intermittent Product Availability in TIR-Corporate and TIR-Enterprise Mar 18, 2024 1:20 PM–9:09 PM EDT

2 Affected Services:

1099/ACA - TIR / Corporate
1099/ACA - TIR / Enterprise

No events for about 1 month!

Intermittent Interruptions/Slowness in Taxport Formview and eStatements Feb 15, 2024 4:09 PM–5:26 PM EST

3 Affected Services:

1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP

Intermittent Product Availability Feb 14, 2024 8:47 PM–Feb 15, 2024 11:28 AM EST

12 Affected Services:

1099/ACA - Taxport / Enterprise Powerview
1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP
1099/ACA - Taxport / TMS Powerview
1099/ACA - TIR / Corporate
1099/ACA - TIR / Enterprise
1099/ACA - TIR / eStatements
1099/ACA - ACA / ACA Manager
1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP
1099/ACA - Education / Compass

Intermittent Product Availability Feb 14, 2024 8:49 PM–Feb 15, 2024 11:28 AM EST

5 Affected Services:

Sales Tax - Platform / Global Tax Determination Portal
Sales Tax - Platform / Sovos Sales & Use Tax Filing
Sales Tax - Platform / Sovos Use Tax Manager
Sales Tax - Platform / Intelligent Reporting & Analytics
Sales Tax - Platform / Sovos CertManager

Degraded Service Feb 14, 2024 7:05 PM–7:10 PM EST

Sales Tax - Global Tax Determination Integrations / SQ API

Degraded Service Feb 14, 2024 7:05 PM–7:10 PM EST

Sales Tax - Global Tax Determination Integrations / SQ API

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

Sales Tax - Platform / Sovos Use Tax Manager

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

Sales Tax - Platform / Sovos Sales & Use Tax Filing

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

Sales Tax - Platform / Sovos Sales & Use Tax Filing

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

1099/ACA - Education / Compass

Degraded Service Feb 14, 2024 7:05 PM–7:07 PM EST

1099/ACA - Taxport / TMS Powerview

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

1099/ACA - Taxport / Enterprise eStatements - SOAP

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

1099/ACA - TIR / Corporate

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

Sales Tax - Platform / Sovos CertManager

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

1099/ACA - ACA / ACA Manager

Degraded Service Feb 14, 2024 7:06 PM–7:07 PM EST

Sales Tax - Platform / Global Tax Determination Portal

No events for 14 days!

Intermittent Service Jan 31, 2024 7:36 AM–7:43 AM EST

ShipCompliant - Public PRO / Product Registration Online

No events for 4 days!

Intermittent Service Jan 26, 2024 11:46 AM–12:01 PM EST

Sales Tax - Platform / Global Tax Determination Portal

No events for 1 day!

Evening Taxport Deployment: Tuesday, January 23rd Jan 23, 2024 2:30 PM–Jan 24, 2024 7:19 PM EST

1099/ACA - Taxport / Release and Maintenance Notifications

No events for 5 days!

Evening Taxport Deployment: Thursday, January 18th Jan 17, 2024 4:28 PM–Jan 19, 2024 8:51 AM EST

1099/ACA - Taxport / Release and Maintenance Notifications

No events for 1 day!

Evening Taxport Deployment: Thursday, January 11th Jan 11, 2024 3:59 PM–Jan 17, 2024 4:21 PM EST

1099/ACA - Taxport / Release and Maintenance Notifications

No events for 7 days!

Real Time TIN Matching - High Failure Rates Jan 9, 2024 3:28 PM–6:32 PM EST

2 Affected Services:

1099/ACA - RealTime Identity Verification / Identity Verification - XML
1099/ACA - RealTime Identity Verification / Identity Verification - SOAP

No events for 4 days!

Taxport Remote Execution Jobs Jan 5, 2024 11:10 AM–1:23 PM EST

1099/ACA - Taxport / Enterprise Powerview

Taxport Webservices intermittent issues Dec 13, 2023 12:24 PM–Jan 5, 2024 11:07 AM EST

3 Affected Services:

1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP

No events for 16 days!

Taxport database performance Dec 14, 2023 2:51 PM–Dec 19, 2023 8:07 PM EST

4 Affected Services:

1099/ACA - Taxport / Enterprise Powerview
1099/ACA - Taxport / Enterprise Formview
1099/ACA - Taxport / Enterprise eStatements - XML
1099/ACA - Taxport / Enterprise eStatements - SOAP

TIR Database Performance Dec 14, 2023 2:53 PM–Dec 19, 2023 8:06 PM EST

3 Affected Services:

1099/ACA - TIR / Corporate
1099/ACA - TIR / Enterprise
1099/ACA - TIR / eStatements

No events for 22 days!

PRO: COLA-TTB Sync distruption Nov 22, 2023 10:33 AM–Nov 27, 2023 11:49 AM EST

ShipCompliant - Public PRO / Product Registration Online