GTD Connectivity Issues
As of 9:55 PM CT on 4/29 all services are back up and functional, Sovos is continuing to closely monitor our systems to ensure stability.
Thank you for your patience as we worked to resolve this issue and please reach out to Support with any questions
Sovos is currently experiencing intermittent connectivity within the database. We are actively working on a solution. During this time period, you may see failures with pending calculation calls, configuration changes, Certmanager, Sovos Filing, and accessing the UI. We will continue to update you as we know more.
5 Affected Services:
- Sales Tax - Platform / Global Tax Determination Portal
- Sales Tax - Platform / Intelligent Reporting & Analytics
- Sales Tax - Platform / Sovos Sales & Use Tax Filing
- Sales Tax - Platform / Sovos Use Tax Manager
- Sales Tax - Global Tax Determination Integrations / NetSuite